✅ 1. Refund Policy (Returns & Refunds)

Refund Policy — SRScentS

We want you to love your purchase! However, due to hygiene and safety standards, we do not accept returns or exchanges on fragrances once the product has been opened or used.

✔️ Refunds Are Only Accepted If:

• You received a wrong product

• You received a damaged or leaked item

• Your item was missing from the order

If any of the above cases apply, kindly contact us within 24–48 hours of delivery with photo/video proof.

❌ Non-Returnable Items:

• Opened perfumes

• Used perfumes

• Trial sprays

• Sale items during Flash Sales

📩 To Request a Refund:

Email us at srscents321@gmail.com
WhatsApp/Call: 0313-3477117

We will review your case and respond within 24 hours.